Make your reservation at least 48 hours before. This way we can check and adjust your bike and deliver it to you in perfect state and on time.
The delivery and pick-up hours are the same as the opening times of Elite Cyclery. On sundays we do NOT deliver any rental bikes.
Mandatory to leave a copy of your oficial ID
Mandatory a valid Credit Card (No Debit Cards allowed)
Mandatory to read, fill out completely and sign the rental contract.
The signatory must be over 18 years.
In case the bikes are delivered to your hotel, there will be an extra delivery charge.
What is included in the bike rental?
The rental includes bike and helmet
What type of clothing is recommended?
It is highly recommended that you use shorts (preferably cycling shorts), tennis shoes, dryfit shirt and sunglasses and drink enough water. Remember that the heat and humidity are very high in this area.
Does the rental incluide clips and shoes?
Our bikes have flat pedals. We do not rent clips nor shoes. For the best results you can bring your own pedals and shoes and we will change them for you.
Can I specify my bike size?
We will do our best to deliver the bike that fits you best. However it can happen that beacuse of a high demand your bike size it not available anymore. So please make your reservation in advance.
Can I make my reservation on-line
Yes you can send an email to make you reservation. However, please, once you are in Cancun contact us to set a delivery time and place.
FAQ Rental Bikes
I have very bad orientation, can someone help me?
Of course, to make your ride different and get the most out of it, we will help you with advice on where to go, how to get there and all the interesting points.